This paper describes a System Dynamics model which forms the basis for a management flight simulator that explores the impact of two total quality initiatives, Formal Inspection and Quality Function Development and adoption process. The paper focuses on the new perspective on software development dynamics gained in the construction of the model. It describes the measures of performance used and the causal structure of selected sectors. The model links existing software projects management and market diffusion structures, adding an explicit representation of product functionality and evolving customer requirements based on Kano’s Dimensions of Quality diagram. A discussion of future goals for this research and an evaluation of the impact of this kind of work on the software industry is presented.

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Date created

• 1993

Type

• Document

Processing Activity

• Processing documentation available at: https://wiki.albany.edu/display/SCA/Processing+Ingested+Digital+Files

License

• Creative Commons BY-NC-ND Attribution-NonCommercial-NoDerivs 4.0 International

  
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ITEM CONTEXT

Part of

d52b7bb9c69ffcb6558a9eb830eec657

Scope and Contents

Part of

f5ad87bb3e8247e3540ac1e44c6717f5

Scope and Contents

Part of

23d738ba88f8333bc39725f9cb5bd0b8

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Collection

System Dynamic Society Records

Scope and Contents

Collecting area

• This collection is part of the University Archives