Online Content

1. de Tombe, D.J., "Manager Training Environment For Setting Complex Problems"

Type:
Document
Date Created:
1990
Collection:
System Dynamic Society Records
Collecting Area:
University Archives
Collection ID:
ua435
Parent Record(s):
23d738ba88f8333bc39725f9cb5bd0b8, e3ebd4855fa658877b17f518e29a6ac9, and 386b7d5fcd17a644199db727913a7a7a
Thumbnail Path Ss:
/downloads/5712mq23s?file=thumbnail
System Modified Dtsi:
2020-01-02T18:44:15Z
Description:
Managers of profit and non-profit organizations are often confronted with complex problems. Ill-structured diffuse problems which involve more than one domain. Problems that are hard to set let alone to solve. They differ a lot from the structured domain related problems we used to work with in school. In education little attention is given to the training of complex domain exceeded problems.In order to be able to get domain exceeded problems, managers should get the opportunity to experience this kind of problems setting in a special learning environment. In order to enhance transfer the learning environment should be as close as possible to the real-life situation. A conference room can be a good learning environment in which managers can be trained to set complex problems. Setting complex problems is teamwork. It demands knowledge of various domains. Therefore different experts should work together in making a conceptual model of the problem. This can cause serious communication problems.A free form game with a case as a prototype of a complex problem can be a good didactical instrument for training problem setting. Problem setting is defining the scope of the problem, the domains and the level of aggregation. What can be the role of computer programs like decision support system, simulations, expert systems and general problem solvers like SOAR and ACT* in the setting of domain exceeded problems?In problem setting the computer can play a part by information retrieval. An expert-system as front-end of a database can assist the experts to get the relevant data out of the database in order to form in cooperation with each other a conceptual model of the problem.