Most, if not all, descriptions of processreengineering reply on the notion of translating the voice or satisfaction iscriteria of the customer into a redesigned chain of value-adding businessprocesses. While customer satisfaction is critical to business success, thetactical process of designing process to satisfy current customers may stilloverlook long-term strategic considerations. If managers are unable to seebeyond current customer requirement, they will miss the opportunities thatrequire new combinations of knowledge and skill.
Recent experimental studies in managementflight simulators showed a dissociation between task performance and learning:subjects’ performance was significantly improved through practice, but verylittle deeper learning was detected. A theoretical framework is developed toexplain the dissociation. That is, the cognitive strategies really used bysubjects, e.g. Situations matching, feedback control and feedforward control are different from the normative cognitive strategy ofmental model simulation expected by researchers. Methods to overcome thedissociation are suggested and demonstrated by two experimental studies. Basedon the discussion and the experimental results, we found that considerations ofcognitive strategies and task salience are very important dimensions fordesigning effective learning environment of management flight simulators.
CORDA has developed SD models for the UKMinistry of Defense over several years. This paper survey a number of defenseapplications where Stella and iThink have been used, either directly to predictresults for a study, to examine a concept, or to create a prototype which canbe used to determine a functional specification.
The underpinning factor for one nation’ssustainable development is the proper investment on environment conversation,advanced countries spend 24% GNP on national environment conversation, butChina spends’ is only around 0.06.7% of GNP. Increasing the input onenvironment conversation emphasize by Chinese Government and many scholars. Inthis paper, based on the situation of environment conversation input in somecountries, the mechanism analysis on the relationship between environment,economy, science & technology, education, population, we introduce a systemdynamics model to forecasting China’senvironment through synchronization of economic growth and environmentconversation. The relationship between model structure and model structure andmodel behavior in a mathematical framework of system isomorphism as well as thescenario of different economic growth rate and different ratio of environmentconversation input over GNP are studied.
Many approaches to change management havetended to focus on specific dimensions or functions of organisations at theexpense of others. For example, there has been organisational analysis,strategic analysis and more recently business process analysis. Strategy,organisational structure and process are inextricably linked via informationand delays and form a management ‘ecology’, where changes to any one of theelements have repercussion for all. This paper suggest that a balancedunderstanding of the organisational ecology is required to generate effectiveand appropriate planning and change which the author is currently using systemdynamics modeling to assist change management. The paper is written to assistSystem Dynamics in bringing the role of System Dynamics as a change managementtool to the attention of managers, at a time when there is much confusion aboutalternative approaches to analyzing organisational change.
This contribution draws from severalresearch sources in order to develop on an organizational learning frame ofreference towards ecological implementation in business companies. 1. It willdemonstrate the necessity for companies to protect their production systemsfrom over demands through the establishment of various legitimating functionsin the company. 2. The paper will also show that rational decision makinginstruments (like capital investment planning) per se not adapt to ecologicaldemands, but to the contrary hide the ecological decisions taken in thedecision making process 3. Based on these empirical case studies we thereforecan develop the organizational-learning-structure for ecological learning. Thelearning-issue is completed with the different modes of decision making inbusinesses (strategic choice, optimization, competition driven). Thus, thispaper aims at overcoming the many myths regarding pressures posed on companies,both from the consultant community and different green pressure groups, bydemonstrating that companies reactions (even defensive) are rational from thelearning perspective.
Understanding, quantifying and realisingthe net benefits derived from Information Technology investments is becoming acomplex and difficult management process.
It is widely recognised that modellingorganisational systems can be used to provide insights into the problems of anorganization, and to induce learning about the context. The objectives are toincrease the effectiveness of thinking about the situation, to enable a wideparticipation in the constructions of the models, and to allow an analysis thatminimizes the need for opaque technical reasoning. It is important, therefore,in the training of future modelers on undergraduate and postgraduate courses,to appreciate the need to identify a system structure and behavior, withoutnecessarily placing a strong emphasis on the underlying mathematics.
A 1989 Monopolies Commission Inquiry intothe supply of beer claimed that Tied retail distribution by brewers’ ownershipof retail outlets (pubs) restricted consumer choice, excluding would-becompetitors from brewing and retailing, and forcing up the retail price ofbeer. The inquiry recommended reducing large brewers’ ownership of pubs. Thiswas intended enable new entry into retailing and production, reduce wholesaleand retail beer prices, and extended consumer choice. However, a 1993Government review found that the outcome had been largely the opposite of theseaims, and a further serious consequence was the closure of large numbers ofpubs and a sharp fall in their values.