Effective Communication Facilitator Elizabeth Heilpern, left, discussing real-life strategies for workplace communications with Saratoga Springs School District employees Lorraine Montgomery, middle, and Rachel Thorne, right, during a staff development day at the school district coordinated by Civil Service Employees Association (CSEA)'s WORK (Worker's Opportunities, Resources and Knowledge) Institute. CSEA members attended workshops on topics that included dealing with difficult students, improving communication skills and gang awareness. The WORK Institute was created as part of CSEA's mission to recognize working men and women as our greatest resource. Through the WORK Institute, CSEA is committed to expanding education and training opportunities that enable workers to reach their career goals and potential. Photo appeared in the CSEA monthly publication the Work Force.
WORK Institute facilitator Deb Baum leading a discussion on Dealing With Difficult Students during a staff development day at the Saratoga Springs School District coordinated by Civil Service Employees Association (CSEA)'s WORK (Worker's Opportunities, Resources and Knowledge) Institute. CSEA members attended workshops on topics that included dealing with difficult students, improving communication skills and gang awareness. The WORK Institute was created as part of CSEA's mission to recognize working men and women as our greatest resource. Through the WORK Institute, CSEA is committed to expanding education and training opportunities that enable workers to reach their career goals and potential.