Jambekar, Anil B., "System Dynamics Analysis of Experience Gained During Personal Quality Improvement Projects", 1994
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This paper shows the connection between the softer tools of system dynamics and the foundation of personal quality. This accomplished by portraying the problems and issues students experienced while engaging in individual personal quality improvement projects using system archetypes or casual loop diagramming. A major objective of the improvement project was to provide a critical and fuller glimpse of organizational quality by building on personal experience. Because the feedback from own actions is rapid and unambiguous while working within the framework of personal quality improvement project, it becomes possible to learn about the important systemic issues in a relatively short duration. Furthermore the visual representation of the issues using system dynamic tools preserved the learned lessons.