Gary, Shane with Chris Charyk, "Using Groupware Technology to Facilitate Team Model Building and Learning", 1996
ua435
Mental knowledge database or mental models must be captured, synthesized, and communicated to all team members in the model building process to ensure team learning and a successful modeling project. These mental knowledge database bridge model development and team learning, were interactive model building is intimately intertwined with updating mental models of the team. This paper introduces groupware technology as a tool for facilitating and enhancing this process by providing an electronic forum for team members to capture and share all relevant information. The end result is a model which is truly owned by the team and an electronic database archiving team learning over the course of the project. The electronic database archiving corporate knowledge of the issues discussed, and serves as a corporate memory when others are interested in how the team arrived at their conclusions. This paper illuminates the use of groupware in system dynamics modeling projects and discusses cases where this approach can be utilized.