Table of Contents
Microworlds for supporting the changes processes and making
organizational decisions: A study case with System Dynamics in
the Universitary accreditation processes.
Lilia Gelvez ', Hugo Andrade”
Grupo de Investigacion en Pensamiento Sistémico Escuela de Ingenieria
Laboratorio de Computo Especializado de Sistemas e Informatica
Universidad Autonoma de Bucaramanga Universidad Industrial
Calle 147 Nro. 22 - 189 Casa 85 de Santander
Urbanizacion Quintas del Palmar Crma 27 Calle 9
Fax: 57-7-6433958 Fax: 57-7- 6352554
Igelvez@ bumanga.unab.edu.co handrade@ uis.edu.co
Key words:
Systems Thinking, System Dynamics, Organizational Learning, Universitary management,
Education management, change management, accreditation, making desiciones.
ABSTRACT
This paper presents the research processes about making a methodological guidelines for
the microworlds application as supporting technological tools in the change and making
desicions process in a High Education Organization. This research is guided by Systems
Thinking, with the Peter Senge Organizational Leaning and System Dynamics, with the
Jay Forrester models for the organizational management. As methodological level, it is
purposed the methodological guidelines for the construction and the University microworld
use. And as application level, it is built a microworld that represents the University
organizational change dynamics, showing: A System Dynamics model with the relevant
items for the Universitary accreditation, the change tendencies generated by the virtual
laboratory about possible strategies for improvement accreditation conditions and the
mental models that cohabit in the University about its management.
' Systems Thinking Research Group, Especialized Compute Laboratory, Universidad Autonoma de
Bucaramanga, Colombia.
? Systems Engineering and Computer Information Sciences School. Universidad Industrial de Santander,
Bucaramanga, Colombia.
CC BY-NC-SA 4.0