Iturriza, Marta with Leire Labaka and Jose Mari Sarriegi  "Analyzing the effects of awareness in the city resilience building process", 2018 August 7 - 2018 August 9

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Analyzing the effects of awareness in the city resilience building process

Iturriza, M.(*), Sarriegi, J.M., Labaka, L.

University of Navarra, TECNUN, School of Engineering, San Sebastian, Spain
(*) miturriza@tecnun.es

Keywords: System dynamics, city resilience, awareness, crisis impact.

Funding source: the authors would like to thanks the Smart Mature Resilience search project funded by the
European Union’s Horizon 2020 research and innovation programme under the grant agreement

no.653569 and Eusko Jaurlaritza for funding this search.
Extended abstract

Crises have globally increased their frequency and intensity due to factors such as climate change, social
dynamics or scarcity of basic resources (UNISDR & WMO 2012)(O’Sullivan et al. 2013)(Ludin & Arbon 2017).
Disasters, as the earthquake in Japan in 2016, the terrorist attack in Europe in 2017, the fires in Portugal in
2017 or Spain’s 2015 floods confirm cities need to be more prepared for similar future events. Taking into
account that population’s tendency is to move to urban areas, cities are growing exponentially and
consequently the risks they are facing increase significantly too (United Nations 2016). In this context, the
concept of city resilience has emerged in the last decade related to both natural and man-made crises
(Otto-Zimmermann 2011)(World Bank 2011)(Béné et al. 2018). Thus, building city resilience is a priority,
not only because of the need to get prepared to face future crises, but also to build robust and sustainable
cities (Jabareen 2013). However, the city resilience building process is a complex and long process (Gimenez
et al. 2016). The majority of the frameworks available in the literature state that in order to ensure the
effectiveness and quality of the city resilience building process, citizens’ awareness is required (Hernantes
et al. 2011)(Abegaz & Wims 2015)(Torabi et al. 2018). In this paper awareness is defined as “The process
of informing the general population, increasing levels of consciousness about risks and how people can act
to reduce their exposure to hazards” (UNISDR 2009). Awareness is a much quoted concept in the area of
information security and lately in the area of climate change (Bakaki & Bernauer 2017). But even if its
relevance has increased, awareness is still understudied, with few studies available (Bodoque et al.

2016)(Hernantes et al. 2011)(Puhakainen 2006).

This paper presents a simple system dynamics model that studies the relationships and behavior of
awareness and the resilience level of a city. To do so, the used hypothesis to develop the model is the
following: Improving awareness will positively affect the implementation of new policies since crises
managers will be more aware of the risks and vulnerabilities around the city. Therefore, this will increase
the resilience level of the city, which consequently will also improve the ability to anticipate and recover

from a crisis occurrence (Marafia et al. 2015).

The defined model is based on the literature and the findings obtained in the European SMR project and it

relates the variables of awareness, city resilience and crisis impact as shown in Figure 1.

Reactive awareness: refers to the awareness caused by the impact of a crisis.

Proactive awareness: refers to the awareness achieved through investments and as a
consequence of the city resilience level.

Preventive resilience: refers to the ability of the city to face a crisis before its occurrence.

Corrective resilience: the ability of the city to face a crisis after its occurrence.

Figure 1 Variables, relationships and loops of the model

Through the simulation of the model two scenarios have been studied: one triggering event and two

triggering events. After analyzing the results, the obtained 7 main conclusions are the following:

6.

Awareness amplifies the level of both prevention and correction resilience

Having a high city resilience level reduces the recovery time after a crisis

Investing on city resilience without investing on awareness is neither efficient and effective

The impact of a crisis increases the reactive awareness as citizens realize the hazards around them
Once the impact of a crisis disappears the awareness also disappears if no investment is done

Awareness needs to be maintained over time in order to be able to face more than one crisis over

time in an efficient and effective

7.

Investing in resilience prevention causes higher need of resilience correction which needs higher

period of recovery times.

Bibliography

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Agricultural Education and Extension, 21(5), pp.479-495.

Bakaki, Z. & Bernauer, T., 2017. Do global climate summits influence public awareness and policy
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Metadata

Resource Type:
Document
Description:
Crises have increased their frequency and intensity over the last decade. As a consequence, the need to build city resilience has been enhanced. Diverse frameworks can be found in the literature regarding city resilience. However, these frameworks conclude that building city resilience is a complex process with daunting challenges when operationalizing it. In this context, awareness has been pointed to be a crucial first step in this process as it amplifies the results of building resilience and assess the way to act and prioritize the resources. This paper explains how awareness affects the resilience building process through a simple system dynamics model using Vensim. The paper explains the existing loops in the city resilience building process and analyzes the consequences of suffering one or more crises over time. To do so, the behaviors obtained simulating the model are studied and discussed.
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Date Uploaded:
March 10, 2026

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