A paradox of the Information Age is that while the sheer quantity of data and information has grown exponentially, the quality of understanding is typically declining. New technologies are driving accelerating change and complexity, leading to greatly increased uncertainty and heightened business risk. There is widespread recognition that the old "command and control" decision making model, which relied on the insights of the "brains at the top" of the organization, is inadequate to cope with today's challenges. Yet nothing has emerged to take its place. Management has responded to change by reengineering core processes and decentralization through "empowerment" of employees and cross- functional teams; but such efforts, while a step in the right direction, have generally not been successful. Instead of increasing the organization's capacity for creative and timely response to radical change in the marketplace, the changes frequently have amounted to mere downsizing- leaving the organization and its employees more anxious and fearful of change than before.

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Date created

• 1995

Type

• Document

Processing Activity

• Processing documentation available at: https://wiki.albany.edu/display/SCA/Processing+Ingested+Digital+Files

License

• Creative Commons BY-NC-ND Attribution-NonCommercial-NoDerivs 4.0 International

  
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ITEM CONTEXT

Part of

12420ec6bd5f758d2b4dea59aabd75a9

Scope and Contents

Part of

23d738ba88f8333bc39725f9cb5bd0b8

Scope and Contents

Part of

b83f2ce2912343b559f967dd985da515

Scope and Contents

Collection

System Dynamic Society Records

Scope and Contents

Collecting area

• This collection is part of the University Archives