Vennix, Jac A. M. with Jan Gubbels, Luc D. Verburghand Doeke Post Eliciting Group Knowledge in a Computer-Based Learning Environment", 1990
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A key issue in building computer models for decision support with client groups is the elicitation of knowledge from the mental models of participants. The system dynamics model-building process is quite complex and consists of several stages each demanding different types of knowledge to be elicited from the client group. In this paper we discuss a structured approach, employing various techniques, for the elicitation of knowledge in formulating and analyzing a system dynamics model of the Dutch Health Care System.