Maier, Helmut, "Measuring Image and Efficiency in Public Administration: A Dynamic Approach with Empirical Results", 1981
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The background of this paper is an analysis carried out on the occasion of an election within an academic self-administration in West Berlin in 1980/81. This analysis considers (1) papers presented during the time before the election with opposing opinions as to image and efficiency of this administration, and (2) statistical data concerning possibilities within the structure of this administration and the realization of these possibilities by members of the staff over a period of seven years.