Watts, K.M. with E.F. Wolstenholme, "The Application of a Dynamic Methodology to Assess the Benefit of a Logistics Information System in Defense", 1990
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This paper describes the application of a system dynamics based three-stage methodology (Wolstenholme, 1990) for the assessment of computerized information (CIS), to a proposed military logistics information system.The system in question was nearing the end of the Requirements Definition phase of the System Life Cycle process. A Benefit Assessment had been carried out by the consultants responsible for the design of the system. The Tools used by them had, however, encouraged the conclusion that any improvement in the information system must have a positive effect on organizational effectiveness directly proportional to that level of improvement, and that the overall level of improvement is the sum of individual gains. No study of the interaction of the physical operation and the information system had been carried out.