Despite the importance of computerized information system, many MISs are left idle or used only partially, having exceeded their budgets or time allocations. The basic problem is that critical interactions between software engineers, users, and the organization have been neglected. The reason for this neglect is the inter-disciplinary nature of the problem. There is a basic conflict of interest between managers’ need for efficiency, users’ desire for quality of working life, and software engineers' quest for sophisticated technical solutions. We have developed an integrated theory of the detailed processes and transformed it into System Dynamics model. Running the model against three time series of data from one organization that has introduced an MIS, we reproduced an average of 84% of the variances in the data. Our tentative conclusion is that introducing MIS is a special case of directed organizational change that requires cooperation between software engineers and OB experts.

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Date created

• 1994

Type

• Document

Processing Activity

• Processing documentation available at: https://wiki.albany.edu/display/SCA/Processing+Ingested+Digital+Files

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• Creative Commons BY-NC-ND Attribution-NonCommercial-NoDerivs 4.0 International

  
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fe35db792b573af835d96e6eba4759cd

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c060552994c1527f70693734935660f1

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Collection

System Dynamic Society Records

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Collecting area

• This collection is part of the University Archives