Systems thinking tools are particularly useful for diagnosing the problems for the situations with known history and insights are generated by structuring the assumptions to uncover causes of significant problems. An objective of this paper is to put systems thinking to use by showing how the problems faced by the case company were due to collective actions of several functional units of the organization. The focus here is to illustrate through casual loop diagramming the consistently recurring themes during the case company's attempt to adopt quality management concepts. The paper concludes with generic insights equally applicable elsewhere.

This is the whole item.

Date created

• 1996

Type

• Document

Processing Activity

• Processing documentation available at: https://wiki.albany.edu/display/SCA/Processing+Ingested+Digital+Files

License

• Creative Commons BY-NC-ND Attribution-NonCommercial-NoDerivs 4.0 International

  
  Contact Us for questions or additional rights.

ITEM CONTEXT

Part of

227da936724c4223c5a64764d3922694

Scope and Contents

Part of

ca4810593b2703dcaa087957ab13af91

Scope and Contents

Part of

23d738ba88f8333bc39725f9cb5bd0b8

Scope and Contents

Collection

System Dynamic Society Records

Scope and Contents

Collecting area

• This collection is part of the University Archives