This paper presents a model providing a feedback structure that clarifies the nature of the reinforcing processes involved in the development of trust through collaborating in a project. The feedback structure is grounded in data from a project where a prototype system was built, and it is consistent with the literature on trust, collaboration and diffusion of innovation. Four feedback processes are identified at the core of the development of trust and collaboration, two of them reinforcing in nature, and two of them counterbalancing in nature. Experiments with the model suggest that the initiation of a collaborative project with a new partner has the potential to have a slow start because of the lack of knowledge about the other parties. The initiation of the collaboration could be accelerated by shaping expectations of benefits of the project or by reducing the perception of risk associated with the project.

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Date created

• 2006 July 23-2006 July 27

Type

• Document

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• Processing documentation available at: https://wiki.albany.edu/display/SCA/Processing+Ingested+Digital+Files

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• Creative Commons BY-NC-ND Attribution-NonCommercial-NoDerivs 4.0 International

  
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ITEM CONTEXT

Part of

32937c7b43e3e015509bb71fd40d2054

Scope and Contents

Part of

23d738ba88f8333bc39725f9cb5bd0b8

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Part of

f9377a3ac7b50b1fca5e04fb6d679ec2

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Collection

System Dynamic Society Records

Scope and Contents

Collecting area

• This collection is part of the University Archives