Recent innovations in systems thinking have fueled growing interest among managers in the practical application of the tool (Senge 1990, Morecroft and Sterman 1994, Senge et al. 1994). A number of technologies and protocols are more useful for developing systems thinking capability in organizations and individuals, such as management flight simulators, experiential exercises, and casual loop diagramming. Although various intervention techniques that fall under the rubric ' systems thinking' have become quite popular, little is known about their effectiveness in enhancing organizational effectiveness or productivity. In general, the relationship between the use of systems thinking and organizational performance remains the province of anecdote rather than developed if we are to build a strong foundation for the effective use and refinement of the tools of system dynamics and system thinking. In this paper we evaluate a well-known and often-cited systems thinking intervention in an organization. The evaluation suggests the intervention did have positive effects on the organization, but because the original intervention was not designed with evaluation in mind, the study also illustrates many of the difficulties encountered in conducting such evaluations.

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Date created

• 1995

Type

• Document

Processing Activity

• Processing documentation available at: https://wiki.albany.edu/display/SCA/Processing+Ingested+Digital+Files

License

• Creative Commons BY-NC-ND Attribution-NonCommercial-NoDerivs 4.0 International

  
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ITEM CONTEXT

Part of

12420ec6bd5f758d2b4dea59aabd75a9

Scope and Contents

Part of

23d738ba88f8333bc39725f9cb5bd0b8

Scope and Contents

Part of

b83f2ce2912343b559f967dd985da515

Scope and Contents

Collection

System Dynamic Society Records

Scope and Contents

Collecting area

• This collection is part of the University Archives