The paper attempts to relate the operational elements of manufacturing organisations to the overall theme of quality. A common modelling framework is developed to bring together a number of issues such as technological flexibility, training and motivation, product improvement, process improvement, customer satisfaction, productivity and quality costs. The model is under validation and testing stage, and the policy options which will be evaluated are related to technological flexibility, investment, and employee development.

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Date created

• 1996

Type

• Document

Processing Activity

• Processing documentation available at: https://wiki.albany.edu/display/SCA/Processing+Ingested+Digital+Files

License

• Creative Commons BY-NC-ND Attribution-NonCommercial-NoDerivs 4.0 International

  
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ITEM CONTEXT

Part of

23d738ba88f8333bc39725f9cb5bd0b8

Scope and Contents

Part of

ca4810593b2703dcaa087957ab13af91

Scope and Contents

Part of

227da936724c4223c5a64764d3922694

Scope and Contents

Collection

System Dynamic Society Records

Scope and Contents

Collecting area

• This collection is part of the University Archives