VOICE/Civil Service Employees Association (CSEA) activist Valeria Thomas holds up a "yes" ballot during the recent VOICE contract ratification count, during which members overwhelmingly approved its historic, first contract with the state Office of Children and Family Services. The contract includes provider program improvement grants; expanded access to Family Health Plus; guiding principles, or provider rights, to ensure more respect; technology upgrades to allow for more timely, accurate payments from the state and much more.
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