Cooke, David with Thomas Rohleder, "A Conceptual Model of Operational Risk", 2005 July 17-2005 July 21
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This paper addresses the question of whether there is a conceptual model that can explain operational risk in a wide range of organizations. It utilizes case studies and other research literature to build on the foundation laid by previous modeling research into system failures. The validity of the model is tested by how well it fits the parameters of operational risk failures and successes in case studies representing a diverse range of situations in manufacturing, mining, financial services and government.