Holmes, R. K., "The Use of Influence Diagrams in Formulating an IT Strategy for Retailers", 1994
ua435
This paper is concerned with the use of a set of influence Diagrams representing the major processes in retail branch operations. (i.e., stock flow, sales activities, and human resources management), to identify I.T. applications that can help improve control over these processes. These applications can then be mapped onto the type of retail branch to give a portfolio for development and implementation. Prioritisation may be based on cost/benefit/risk analyses.