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下载PDF文件Keogh, W., "Total Quality Management - Managing Change in Manufacturing: Contrasting the Problem Solving Approach Employed in a Quality Cost Related Initiative with Soft System Methodology", 1994
ua435
- 1994
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An ongoing study, in Company X, has been underway for some three years. The management team in the company has been working on a program of continuous improvement which includes changing attitudes and work conditions in an effort to improve productivity; cut the costs of achieving quality or the costs of producing non-quality; and generally make the organization more competitive.
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