We have been using system dynamics with the management team of a consumer electronics company to investigate problems in training, inventory control and debt handling. In this paper we describes how the modelling approach was introduced to the company and subsequently used to support management team decision making. A small model of a direct mail campaign shows how the modelling process improved team understanding and inventory and demand dynamics. Building on experience from the project we comment on conditions for model building (training, team make-up, facilitation, model size, role of the computer) that encourage the active participation of management teams.

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Date created

• 1991

Type

• Document

Processing Activity

• Processing documentation available at: https://wiki.albany.edu/display/SCA/Processing+Ingested+Digital+Files

License

• Creative Commons BY-NC-ND Attribution-NonCommercial-NoDerivs 4.0 International

  
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ITEM CONTEXT

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d1cfc0fcedb4f6334f34d1ca11dcf292

Scope and Contents

Part of

5d7e83a7ca6c4cd9ab0ccc8a805a7aa7

Scope and Contents

Part of

23d738ba88f8333bc39725f9cb5bd0b8

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Collection

System Dynamic Society Records

Scope and Contents

Collecting area

• This collection is part of the University Archives