There are a large number of references in the literature to the problem of evaluating Information Systems in terms of both efficiency (the technical aspects) and effectiveness (the user's view, and the effect the system has on the organisation). Whereas the efficiency can be defined clearly in mathematical terms, measurement of effectiveness tends to be subjective and is usually measured retrospectively (i.e. some time after installation) using a questionnaire approach, or by expensive simulators, prior to installation.This presentation deals with the initial thinking behind the development of a quick and less costly system dynamics approach to measuring effectiveness, by using a simple model to examine the effect the proposed system will have on the organisation into which it is to be installed.

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Date created

• 1988

Type

• Document

Processing Activity

• Processing documentation available at: https://wiki.albany.edu/display/SCA/Processing+Ingested+Digital+Files

License

• Creative Commons BY-NC-ND Attribution-NonCommercial-NoDerivs 4.0 International

  
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ITEM CONTEXT

Part of

ff3ca29802c9b5ed0bd77a0a9e76375a

Scope and Contents

Part of

74bc8d76f7112f877dcc1bed073089e6

Scope and Contents

Part of

23d738ba88f8333bc39725f9cb5bd0b8

Scope and Contents

Collection

System Dynamic Society Records

Scope and Contents

Collecting area

• This collection is part of the University Archives